Do you have an installation team?
We work with accredited trained installers nationwide for the installation of our products.
Is your system suitable to replace old storage heating?
The EV-Rad was designed for the replacement of old electric storage heating that are impossible to control. All Ecovolt EV-Rads are fitted with TUYA enabled APP controls so the heater can be controlled from any mobile device.
Are they expensive to run?
We get asked this question a lot. No the Ecovolt EV-RAD heating system has been carefully designed to operate with low running costs. The Kaolin / Ceramic heating plates heat up extremely fast and cool down very slow only using about 15 – 25 minutes of electricity per hour. The amount of energy used would always relate to the insulation and heat loss values of the property it is heating.
How can I be sure the JouleTherm heaters do not use loads of electricity?
The EcoVolt radiators have been tested for temperature control and running costs by the NSAI labourites in Dublin, Ireland. Please read our testimonial.
How long are they covered under warranty?
All Ecovolt products come with a standard 12 month warranty. A 2 year extended warranty is valid once the product is registered within 28 days of purchase. A proof of purchase is require to validate all warranty claims.
Do you offer any discounts?
Yes like every business we offer discounts to our customers but not on single purchases. For multiple orders and installation costs we can offer discounts. Just talk to us.
How do I know what type of radiators I need for my home. Do you have a guideline for measuring rooms?
As a general rule we usually tell our customers that they require 100 watts of heat per meter square of space. Click here to read our guidelines on measuring for our JouleTherm radiators.
Can I just simply just plug the radiators into the sockets in my house?
Yes the JouleTherm radiators have been designed for that purpose but for multiple radiators we always recommend seeking advise before proceeding.
How many radiators can the JS10 / 2 touch screen controller control?
The JS10/2 controller can control 5 zones with a total of 8 radiators per zone, so to answer your question it can control up to 40 radiators.
Typically how long does it take to heat a room up?
Depending on the building fabric of your room it would typically take approximately 40 minutes to heat the room from cold and then after that only use between 15 – 25 minutes of electricity per hour.
How long would it take for you to fit out a 3 bedroom house with your system?
Generally 1 day would be enough for us with the whole system up a running.
Do you accept credit / debit cards?
Yes we do. Through our merchant service partner AIB we can accept your payment over the phone.
Is the JouleTherm CeP product suitable to be used as a primary heating system?
Yes, the Jouletherm CeP can be used as a primary heating system. It can be installed during construction stage of the project using the fabricated versions or can be retro – fitted on existing walls using the rolling / spraying installation kit version.
Has the JouleTherm CeP being tested by an approved accredited testing facility?
Yes, the product went through a rigorous testing procedure in the laboratories of BSRIA UK. It was tested in a chamber that is used to test all types of heating products suitable for the market. A copy of the report can be downloaded here.